Advice Service

We run an advice and guidance service for refugees and asylum seekers open three days a week at

11 Queensway, Southampton SO14 3BL (corner of Bernard Street)

We also provide an advice service at The Avenue Multicultural Centre on Fridays between 10.30 and 13.00.

Opening Times
Monday	CLOSED
Tuesday	9.30 - 15.00
Wednesday	CLOSED
Thursday	9.30 - 15.00
Friday	9.30 - 12.30

Outside of these times please call 023 8022 1111 for assistance. 

A large proportion of our daily work involves offering information, advice and practical support for refugees and asylum seekers who call at our office. They have a wide range of problems including housing, immigration, debt and destitution, benefits, unemployment, accessing education, and health.

Some people just need help to complete forms, or ask us to chase up problems with their solicitors, benefit applications, employers or landlords. Some have complicated and ongoing situations, and in these we undertake casework to ensure the quality and consistency of the advice that we give.

We work with a range of other agencies, statutory, voluntary and community to deliver our services and provide the best outcomes for our clients.